FREQUENTLY ASKED QUESTIONS

1. What sort of agency work do you offer to doctors and AHPs?

As a leading medical staffing agency we have range of locum doctor and AHP jobs available: Accident and Emergency Services; Anaesthetics and Pain Management; Clinical Psychology; Dietetics; Internal Medicine; Laboratory Services; Obstetrics and Gynaecology; Occupational Therapy; Orthopaedic and specialities; Pharmaceutical Services; Physiotherapy; Radiology; Radiotherapy and Oncology; Social Work Services; Speech and Audiology; Surgery; and General and subspecialty clinics.

2. How do I register with you?

You can register with us. Once you register with us our consultants will be on standby to contact you. Our friendly and helpful staff are available 24/7 to guide you through the rest of the registration process.

You will require the following documentation:

  • A fully completed application form, which we will supply

  • A copy of your latest CV

  • A clear, certified copy of your ID

  • Signed contract for services

  • ID type photograph

  • Doctors need their HPCSA Card or Certificate

  • Pharmacists need their SAPC Card or Certificate

3. How long does the registration process take?

We strive to provide you with the shortest turn-around time possible. The more documents you can provide us, the faster we can clear you for work.

4. How do I know if I completed my registration with your agency?

Once you have submitted all the required information, download and accept the policies, and upload your documents. The save button appears when you edit your information. You will receive a follow up call from one of our team members to verify your information.

5. I have registered with your agency years ago, do I have to register again?

No. You will be able to activate your file by logging into Staffshift.  All you have to do is insert your username which will be your email address, click on "Forgot Password".

6. Where do I send my timesheet?

All timesheets must only be emailed or faxed to our payroll department:

Email: payqueries.sa@a24group.com

Fax: 0860 010 203

Address: Ambition 24 hours, Ambition House,107 Voortrekker Road, Bellville, Western Cape, 7535.

7. If I am registered with you what work can I expect?

We operate nationally across South Africa and provide services to Government hospitals, clinics, private hospitals, community projects and other facilities in need of medical staff. Temporary work is driven by client demand and so can vary by region, season and specialisation. Locum doctors and AHPs are booked by our clients usually to cover anything from a short term assignment to a maternity or vacancy cover post. Our consultants will work hard every day to secure the best temporary assignments for you.

8. How will I know what I will get paid?

Specific rates of pay for an assignment will be discussed and agreed with you by our consultants at the time of booking. We endeavour to secure the best rate of pay for our candidates, taking into account each of client’s stated budget.

Please visit our pay rates to find out more.

9. If I forgot my password, and I no longer have access to my email account. What should I do?

We have a team of friendly consultants available to assist you with any issues with your account. Please forward your new email address to our Compliance team on compliance@a24group.com or contact them on 087 357 0643 or WhatsApp +27600702991.

10. How can I update my availability?

You can update your availability via our Staffshift Mobile App or on desktop, alternatively you can call our Bookings department